Our Staff

Meet Our Passionate Pet Care Team

Jill

Jill

Practice Manager & Licensed Veterinary Technician

Jill joined the Rice Creek Animal Hospital team in the summer of 2019 and quickly became part of the Rice Creek family. She has been a Veterinary Technician since 2009 and, after spending five years on the corporate side of veterinary medicine, returned to her true passion—working directly with pets and their people.

Jill became Practice Manager in January 2023 and enjoys helping lead the Rice Creek team while finding ways to continually improve the experience for our patients, clients, and staff. She is passionate about continuing education and staying current with developments in veterinary medicine. Jill has also completed Fear Free® training and strives to help make every patient's visit as comfortable and positive as possible.

Outside of the clinic, Jill shares her home with her husband, John, and their ever-growing collection of four-legged family members: Jersey and Moíra (pronounced “Mee-rah,” meaning “fate” in Greek), two Staffordshire Terrier mixes; cats Bunsen Honeydew, Sprite, Lars, and Pablo Picatso; and a Betta fish named Little Rainbow Mermaid — who was lovingly named by a 6-year-old. These days, Jill has also discovered a new hobby in houseplants—although keeping them alive is an ongoing adventure!

When she isn't at work, Jill enjoys relaxing at home with her pets, spending time with friends, and cooking and baking something delicious. She especially enjoys the simple things: good food, good company, and plenty of time with the animals she loves.

Shelby

Shelby

Licensed Veterinary Technician

Shelby graduated from Argosy University with her Veterinary Technician Degree in 2014. After graduation, Shelby worked as a manager of a boarding facility. Shelby joined the Rice Creek Animal Hospital team in 2020. Shelby’s professional interests include dental care and client education. Outside of work, Shelby enjoys time on the lake and riding the motorcycle with her husband, Zach. Shelby and Zach also enjoy spending time with their two dogs, Mikko (a German Shepherd Mix), Dingo (a Chihuahua Mix), and their cat, Cleo.
Rachel

Rachel

Licensed Veterinary Technician

Rachel graduated from Argosy University in 2017 before continuing her education at the University of Minnesota. She then spent five years working in anesthesia, where she developed extensive experience in advanced anesthesia care and recovery.

General practice has always held a special place in Rachel’s heart because she values the strong bonds that develop between pets and their families. She holds certifications in Fear Free practices and Recovery CPR, and she is currently working toward her Canine Arthritis Management certification. While Rachel loves every animal that comes through the clinic, she has a special soft spot for pugs.

Outside of work, Rachel enjoys spending time up north, making memories with family, and watching football. She shares her home with her fiancé and their two dogs: Oona, a pug, and Delta, a black Lab mix. Their endless shenanigans have helped her grow throughout her career.

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Kelli

Licensed Veterinary Technician

Bio coming soon!
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Emily

Licensed Veterinary Technician

Bio coming soon!
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Tori

Licensed Veterinary Technician

Bio coming soon!
Amanda

Amanda

Licensed Veterinary Technician

Amanda grew up in White Bear Lake. She was raised with/around animals and would bring home any stray she found. Over the years, she saw how the technicians cared for her animals and this made her want to pursue this career. Amanda attended Globe University for her Associates degree, and became a veterinary technician in 2013. Amanda has always enjoyed strengthening the bond between people and their pets. Her favorite aspect of veterinary medicine is the way medicine is always changing, and how it continues to learn ways to better serve our clients, patients, and community. Amanda resides with her fiancé, Jeremy. They currently have one horse, named Chloe, and are looking to add another after losing Amanda’s childhood horse, Wiley, this past winter. They also have a cat, Spartan, who came to them as a stray and decided he didn’t want to leave. Amanda’s hobbies include trail riding, gardening, attending plant sales, restoring old campers, updating old houses, and curling up with a good book.
Courtney

Courtney

Courtney graduated from Globe University in 2014. She continued at Globe to obtain her Bachelor’s in Veterinary Technology Management. Her interests include anesthesia, internal medicine & dental health. Courtney has also gone through Fear Free ® training; she is passionate about making the pet’s visit as stress-free as possible. Her interests outside of work include knitting, camping & relaxing at home with her husband (Steve), two children (William & Mackenzie) and two dogs; Leah (Yorkie) and Annie (Mini Schnauzer).
Amber

Amber

Amber started working with animals in 2014 when she began volunteering at an all cats shelter. She has also been working with dogs at a daycare/boarding facility for the past eight years. In 2021, she decided to go back to school to join the veterinary technician program at Dakota County Technical College.

Her favorite parts about working in the veterinary field include client education, preventative care and learning new things. Amber spends her time outside of the clinic hiking with her dogs, spending time with her family and friends or working with dogs at her part-time job.

Her pets include Sasha (Shepherd mix), Leo (Pittie mix), and Zelda (cat).

Rachel

Rachel

Veterinary Assistant

Rachel has been a veterinary assistant since 2020 and loves helping pets in her community. While she has a soft spot for all animals, pit bulls hold a special place in her heart. Her goal is to ensure every patient feels safe and comfortable during their visit. Rachel is also fluent in sign language, which helps her connect and communicate with a wider range of clients.

Outside the clinic, she enjoys hunting, fishing, boating, four-wheeling, and spending time with her family. A music lover and proud Swiftie, Rachel is always ready to share her favorite songs.

Kendal

Kendal

Veterinary Assistant

Kendal is a dedicated veterinary assistant with 3 years of experience with animal care and veterinary support. Beginning a career in shelter medicine, then moving on to a clinic setting. She graduated from University of Wisconsin–River Falls in 2025 with a bachelor’s degree in Small Animal Science and is Fear Free Certified. Passionate about animal welfare and advocating for those without a voice, Kendal is committed to providing compassionate, low-stress care to every patient she meets.

Outside of work, she enjoys fishing, crafting, reading, listening to music, and spending time with her cat Nala and tank critters.

Randi

Randi

Client Service Coordinator

Randi has always been passionate about animals, bringing a wealth of experience to her role as a Client Service Representative at Rice Creek Animal Hospital. Before joining the team, Randi worked as a Veterinary Technician and Veterinary Assistant. After taking a 17-year break to focus on being a stay-at-home mom, she’s excited to return to the field she loves.

Randi’s life has been enriched by the many animals she has cared for over the years, ranging from an Arctic Fox and Rats to Sheep and a Horse. Currently, she shares her home with a playful Border Collie Mix and a majestic Maine Coon Cat.

When she’s not at the animal hospital, Randi enjoys quality time with family and friends. She also loves watching movies and playing video games.

Trusted Pet Care & a Friendly Welcome for Every Pet

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