6505 Ware Road
Lino Lakes, MN 55014
Meet Our Passionate Pet Care Team

Jill
Practice Manager & Licensed Veterinary Technician
Jill joined the Rice Creek Animal Hospital team in the summer of 2019 and quickly became part of the Rice Creek family. She has been a Veterinary Technician since 2009 and, after spending five years on the corporate side of veterinary medicine, returned to her true passion—working directly with pets and their people.
Jill became Practice Manager in January 2023 and enjoys helping lead the Rice Creek team while finding ways to continually improve the experience for our patients, clients, and staff. She is passionate about continuing education and staying current with developments in veterinary medicine. Jill has also completed Fear Free® training and strives to help make every patient's visit as comfortable and positive as possible.
Outside of the clinic, Jill shares her home with her husband, John, and their ever-growing collection of four-legged family members: Jersey and Moíra (pronounced “Mee-rah,” meaning “fate” in Greek), two Staffordshire Terrier mixes; cats Bunsen Honeydew, Sprite, Lars, and Pablo Picatso; and a Betta fish named Little Rainbow Mermaid — who was lovingly named by a 6-year-old. These days, Jill has also discovered a new hobby in houseplants—although keeping them alive is an ongoing adventure!
When she isn't at work, Jill enjoys relaxing at home with her pets, spending time with friends, and cooking and baking something delicious. She especially enjoys the simple things: good food, good company, and plenty of time with the animals she loves.

Shelby
Licensed Veterinary Technician

Rachel
Licensed Veterinary Technician
Rachel graduated from Argosy University in 2017 before continuing her education at the University of Minnesota. She then spent five years working in anesthesia, where she developed extensive experience in advanced anesthesia care and recovery.
General practice has always held a special place in Rachel’s heart because she values the strong bonds that develop between pets and their families. She holds certifications in Fear Free practices and Recovery CPR, and she is currently working toward her Canine Arthritis Management certification. While Rachel loves every animal that comes through the clinic, she has a special soft spot for pugs.
Outside of work, Rachel enjoys spending time up north, making memories with family, and watching football. She shares her home with her fiancé and their two dogs: Oona, a pug, and Delta, a black Lab mix. Their endless shenanigans have helped her grow throughout her career.

Kelli
Licensed Veterinary Technician

Emily
Licensed Veterinary Technician

Tori
Licensed Veterinary Technician

Amanda
Licensed Veterinary Technician

Courtney

Amber
Amber started working with animals in 2014 when she began volunteering at an all cats shelter. She has also been working with dogs at a daycare/boarding facility for the past eight years. In 2021, she decided to go back to school to join the veterinary technician program at Dakota County Technical College.
Her favorite parts about working in the veterinary field include client education, preventative care and learning new things. Amber spends her time outside of the clinic hiking with her dogs, spending time with her family and friends or working with dogs at her part-time job.
Her pets include Sasha (Shepherd mix), Leo (Pittie mix), and Zelda (cat).

Rachel
Veterinary Assistant
Rachel has been a veterinary assistant since 2020 and loves helping pets in her community. While she has a soft spot for all animals, pit bulls hold a special place in her heart. Her goal is to ensure every patient feels safe and comfortable during their visit. Rachel is also fluent in sign language, which helps her connect and communicate with a wider range of clients.
Outside the clinic, she enjoys hunting, fishing, boating, four-wheeling, and spending time with her family. A music lover and proud Swiftie, Rachel is always ready to share her favorite songs.

Kendal
Veterinary Assistant
Kendal is a dedicated veterinary assistant with 3 years of experience with animal care and veterinary support. Beginning a career in shelter medicine, then moving on to a clinic setting. She graduated from University of Wisconsin–River Falls in 2025 with a bachelor’s degree in Small Animal Science and is Fear Free Certified. Passionate about animal welfare and advocating for those without a voice, Kendal is committed to providing compassionate, low-stress care to every patient she meets.
Outside of work, she enjoys fishing, crafting, reading, listening to music, and spending time with her cat Nala and tank critters.

Randi
Client Service Coordinator
Randi has always been passionate about animals, bringing a wealth of experience to her role as a Client Service Representative at Rice Creek Animal Hospital. Before joining the team, Randi worked as a Veterinary Technician and Veterinary Assistant. After taking a 17-year break to focus on being a stay-at-home mom, she’s excited to return to the field she loves.
Randi’s life has been enriched by the many animals she has cared for over the years, ranging from an Arctic Fox and Rats to Sheep and a Horse. Currently, she shares her home with a playful Border Collie Mix and a majestic Maine Coon Cat.
When she’s not at the animal hospital, Randi enjoys quality time with family and friends. She also loves watching movies and playing video games.