6505 Ware Road
Lino Lakes, MN 55014
Meet Our Passionate Pet Care Team

Jill
Practice Manager & Certified Veterinary Technician
Jill started with our team in the summer of 2019 and fit right in with the rest of the team. Jill has been a Certified Veterinary Technician since 2009. After spending 5 years on the corporate side of the veterinary world, she decided to follow her true passion and return to working in a clinic helping pets and their owners live their best life. She enjoys attending continuing education courses and keeping up on the newest developments in the veterinary field. Jill has also gone through Fear Free® training, which allows her to ensure that patients have the best possible experience when they visit the clinic, something all our team members strive to provide.
Jill took on the role of Practice Manager in January of 2023 and hopes to help Rice Creek continue to help the clinic, as well as people and pets in our community thrive. Jill shares her home with her husband, John, and their four-legged friends; two dogs, Parker and Jersey (both Staffordshire Terrier Mixes), two cats, Bunsen Honeydew and Sprite, and random little critters in terrariums/tanks. When she’s not at work, Jill enjoys hanging out at home with her pets, spending time with friends, and cooking/baking yummy things!

Amanda
Certified Veterinary Technician

Courtney
Certified Veterinary Technician

Amber
Certified Veterinary Technician
Amber started working with animals in 2014 when she began volunteering at an all cats shelter. She has also been working with dogs at a daycare/boarding facility for the past eight years. In 2021, she decided to go back to school to join the veterinarian technician program at Dakota County Technical College. Amber received her veterinarian technician certification in 2024.
Her favorite parts about working in the veterinary field include client education, preventative care and learning new things. Amber spends her time outside of the clinic hiking with her dogs, spending time with her family and friends or working with dogs at her part-time job.
Her pets include Sasha (Shepherd mix), Leo (Pittie mix), and Zelda (cat).

Shelby
Certified Veterinary Technician

Rachel
Certified Veterinary Technician
Rachel graduated from Argosy University in 2017 before continuing her education at the University of Minnesota. She then spent five years working in anesthesia, where she developed extensive experience in advanced anesthesia care and recovery.
General practice has always held a special place in Rachel’s heart because she values the strong bonds that develop between pets and their families. She holds certifications in Fear Free practices and Recovery CPR, and she is currently working toward her Canine Arthritis Management certification. While Rachel loves every animal that comes through the clinic, she has a special soft spot for pugs.
Outside of work, Rachel enjoys spending time up north, making memories with family, and watching football. She shares her home with her fiancé and their two dogs: Oona, a pug, and Delta, a black Lab mix. Their endless shenanigans have helped her grow throughout her career.

Rachel
Veterinary Assistant
Rachel has been a veterinary assistant since 2020 and loves helping pets in her community. While she has a soft spot for all animals, pit bulls hold a special place in her heart. Her goal is to ensure every patient feels safe and comfortable during their visit. Rachel is also fluent in sign language, which helps her connect and communicate with a wider range of clients.
Outside the clinic, she enjoys hunting, fishing, boating, four-wheeling, and spending time with her family. A music lover and proud Swiftie, Rachel is always ready to share her favorite songs.

Kendal
Veterinary Assistant
Kendal is a dedicated veterinary assistant with 3 years of experience with animal care and veterinary support. Beginning a career in shelter medicine, then moving on to a clinic setting. She graduated from University of Wisconsin–River Falls in 2025 with a bachelor’s degree in Small Animal Science and is Fear Free Certified. Passionate about animal welfare and advocating for those without a voice, Kendal is committed to providing compassionate, low-stress care to every patient she meets.
Outside of work, she enjoys fishing, crafting, reading, listening to music, and spending time with her cat Nala and tank critters.

Randi
Client Service Coordinator
Randi has always been passionate about animals, bringing a wealth of experience to her role as a Client Service Representative at Rice Creek Animal Hospital. Before joining the team, Randi worked as a Veterinary Technician and Veterinary Assistant. After taking a 17-year break to focus on being a stay-at-home mom, she’s excited to return to the field she loves.
Randi’s life has been enriched by the many animals she has cared for over the years, ranging from an Arctic Fox and Rats to Sheep and a Horse. Currently, she shares her home with a playful Border Collie Mix and a majestic Maine Coon Cat.
When she’s not at the animal hospital, Randi enjoys quality time with family and friends. She also loves watching movies and playing video games.

Nancy
Client Service Coordinator
Nancy has always had a passion for both the medical field and animal care. After spending 13 years in pharmaceutical research, her family relocated to Washington State, where they lived for 10 years. While she appreciated the beauty of the Pacific Northwest, she missed the sense of community and familiarity of the Midwest. After returning to Minnesota, Nancy began her career in veterinary medicine as a Client Service Representative and joined Rice Creek Animal Hospital in 2025.
Outside of work, Nancy enjoys spending time at home with her family and pets. She also loves painting and exploring creative crafts.